Privacy & Cookie Policy
This Privacy Policy explains Hyman's Jewellers' policies on collecting and using the information we collect when you access it at https://hymansjewellers.co.uk (the "Service"). It also describes your privacy rights and how you are protected by law.
By using our Service, you consent to collecting and using your information by this Privacy Policy. Please do not access or use our Service if you do not consent to collecting and using your information as this Privacy Policy outlines.
Collection and Use of Your Personal Information
Information We Collect
When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://hymansjewellers.co.uk collects the following information:
- Usage Data
- Name
- Home Address
- Mobile Number
- Date of Birth
Usage Data includes the following:
- Internet Protocol (IP) address of computers accessing the site
- Web page requests
- Referring web pages
- Browser used to access the site
- Time and date of access
How We Collect Information
We collect and receive information from you in the following manner:
- When you fill out a registration form or otherwise submit your personal information.
- When you interact with our Service.
We only keep your personal information for as long as necessary for the purposes detailed in this Privacy Policy. We will retain your personal information for a maximum of six years unless a longer period is required by law.
How We Use Your Information
We may use your information for the following purposes:
- We are providing and maintaining our Service and monitoring its usage.
- For other purposes, Hyman's Jewellers will use your information for data analysis to identify usage trends or determine the effectiveness of our internal campaigns.
- Managing your account. Your Data can enable access to multiple functions of our Service that are available to registered users.
- To contact you. Hyman's Jewellers will contact you by email, phone, SMS, or electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
- Marketing and promotional initiatives. We will use the non-specific information gathered from you to improve our marketing efforts.
- Targeted advertising. Your data will be used to improve advertising efforts relevant to your specific interests.
- Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used to manage orders placed through our Service.
Cookies
Cookies are small text files placed on your computer by websites you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies required for the website to operate correctly can be set without your permission. All other cookies must be approved before being added to the browser.
- Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be appropriately used without strictly necessary cookies.
- Performance cookies. Performance cookies are used to see how visitors use the website, e.g. analytics cookies. Those cookies cannot be used to identify a particular visitor directly.
- Targeting cookies. Targeting cookies identify visitors between websites, e.g. content partners and banner networks. Companies may use those cookies to build a visitor interest profile or show relevant website ads.
- Functionality cookies. Functionality cookies are used to remember visitor information on the website, e.g. language, timezone, and enhanced content.
Security
We are committed to protecting your personal data.
At https://www.hymansjewellers.co.uk, we implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or alteration. These measures include encryption, secure servers, access controls, and regular security assessments.
While we take every reasonable step to protect your data, no system can be completely secure. Therefore, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for ensuring secure access to our website.
If a data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) and affected individuals in accordance with our legal obligations.
Please note* that vintage and preowned items available on our website are sold under the margin scheme. This means VAT is not reclaimable on these goods. Additionally, we provide a three-month warranty on all vintage and preowned items, ensuring they meet our quality standards. We reserve the right to update these terms and conditions as necessary, so please review them regularly.
Contact Us
For any questions, please get in touch:
Hyman's Jewellers
4-8 Call Ln,
Leeds,
LS1 6DN
Frequently Asked Questions
Do I need an appointment to sell my gold?
No, you can simply walk into our store during regular business hours. We’ll be happy to assess your items.
What if my items are broken or damaged?
We buy broken or damaged gold jewellery. In fact, many customers choose to sell gold that’s no longer wearable or usable.
Can I get paid instantly?
Yes! If you accept our offer, we’ll provide you with immediate payment, either by cash or bank transfer.
How will I know I’m getting a fair price?
At Hyman’s Jewellers, we pride ourselves on being transparent and fair. We’ll explain how we’ve valued your items based on their weight, purity, and the current market rate.
Can I buy my item back if I change my mind?
At Hyman’s Jewellers, we offer a straightforward and transparent gold buying service. However, as we are not a licensed pawnbroker, we do not operate a buy-back scheme. Once you have sold your item to us, the transaction is final.
We encourage you to carefully consider your decision before selling, and our team is always available to answer any questions or provide a clear valuation to ensure you're fully confident with your decision.
If you’re unsure about selling your item, or if you have any concerns, feel free to come in for a consultation before making any final decisions. We’re here to help and provide guidance throughout the process.