Delivery

Delivery Packaging Information

At Hyman's Jewellers, located at 4-8 Call Lane, Leeds, LS16DN, we believe in delivering not just exquisite jewellery, but also a seamless and discreet shopping experience.

 

Each item is carefully hand-packed and sent in outer packaging that ensures the contents remain a surprise. Rest assured, when you order a gift or plan a surprise, there will be no mention of Hyman's Jewellers on the outside!

Delivery Options

Standard Delivery

Cost: Free on orders over £30; £3.95 for orders under £30

Timeframe: Delivery within 2 working days for orders placed before 4pm

Courier: Your order will be delivered by DPD or Royal Mail

Tracking: You will receive a notification when your order is dispatched, along with a tracking link.

Next Day Delivery

Cost: Free on orders over £75; £5.95 on orders under £75

Timeframe:

Order before 8pm Monday to Friday for next day delivery
Order before 7pm Saturday and Sunday for next day delivery
Courier: Delivered by DPD or Royal Mail
Tracking: You will be notified when your order is dispatched
and provided with a tracking link

Note: Some items may not be available for next day delivery. Next day delivery to the following areas may take an additional day:

Northern Ireland, Isle of Man, Scottish
Highlands, Scilly Isles, and Scottish Islands (2-5 days).

Nominated Day Delivery

Cost: Free on orders over £350; £5.95 on orders under £350

Timeframe: Choose a preferred delivery day within a 2-week
period from the order date (includes Saturdays and Sundays)

Courier: Delivered by DPD, who will provide a 1-hour delivery
slot on the morning of your delivery

Tracking: You will receive notification when your order is dispatched along with a tracking link.

Note: Not all items will be available for nominated day delivery.

Click & Collect

Cost: Free on orders over £30; £2.95 for orders under £30

Timeframe: Ready in 2 working days

Options: Pickup your order at any Hyman's Jewellers store or from one of 12,000 Post Office branches

Courier: Orders delivered to Post Office branches will be sent via Royal Mail

Tracking: You will be notified when your order is dispatched
and provided with a tracking link

Reserve Online & Collect In-Store

Cost: Free

Timeframe: Pick up in as little as 2 hours

Details: We’ll hold the item for 2 days, no deposit needed—pay when you collect.

International Delivery

Republic of Ireland Delivery: This service is temporarily unavailable.

Important Information

Exceptions to Delivery Times

Ring Sizes: Some ring sizes might have longer delivery times; we will inform you if this is the case.

Fraud Prevention

We take fraud prevention very seriously. Every transaction is subjected to rigorous security checks. If an order does not pass these checks, we will contact the cardholder to verify the order’s validity. This may result in slight delays.

Finance Purchases

Orders made through finance may not adhere to the usual delivery times due to the credit application process; however, we strive to minimise any delays and will communicate estimated delivery dates as needed.

Bank Holidays

Please note that orders are not processed on Bank Holidays. Anticipate additional delivery time if you place an order around these holidays.

Weather Conditions

While we aim to deliver your order on time, severe weather conditions may prevent our couriers from meeting the advertised delivery times.

For any additional information or assistance regarding your order, please feel free to contact us.

Thank you for choosing Hyman's Jewellers—where every delivery and package is
handled with care!